Refund Policy
At TecDevs.Net, we are committed to delivering high-quality technology solutions and services to empower businesses. We value your trust and satisfaction in our work. While we strive for excellence in every project, we understand that there may be situations where a refund is necessary. Please carefully review our refund policy to understand the terms and conditions governing refunds.
Eligibility for Refunds
We offer refunds in the following circumstances:
- Service Non-Delivery: In the event that we are unable to deliver the services as outlined in the project agreement, you may be eligible for a full or partial refund. Eligibility will be determined on a case-by-case basis.
- Quality Issues: If you are dissatisfied with the quality of our services or believe that they do not meet the standards outlined in the project agreement, we will review the situation and may offer a full refund or partial refund based on the completed task or alternative resolution.
Requesting a Refund
To initiate a refund request, please contact our dedicated customer support team at support@tecdevs.net within seven working days from the completion of the project. We kindly request that you provide detailed information regarding the reason for your refund request, along with any supporting documentation or evidence.
Refund Process
Upon receiving your refund request, our team will promptly review and assess the request based on the information provided. We will notify you of the approval or rejection of your refund request. If approved, we will initiate the refund process within five days except the off days like Friday and Saturday.
Refund Methods
Refunds will be processed primarily using the same payment method that was originally used for the purchase. Please be aware that the time it takes for the refunded amount to reflect in your account may vary depending on your payment provider’s policies and processing times.
Non-Refundable Fees
It’s important to note that certain fees, such as third-party payment processing fees, referral bonuses are non-refundable and will be deducted from the refunded amount
Referral Program
Referral Bonus Refund
Referral bonuses are non-refundable. Once processed and disbursed, bonuses cannot be revoked or refunded.
Cancelled Referral Projects
If a referred project is canceled before completion, the referral bonus may not be applicable.
Refund Discretion
TecDevs.Net reserves the right to exercise discretion in cases of exceptional circumstances where a refund may be considered.
Communication
Any changes to the refund policy will be communicated promptly to participants. It is also the responsibility of participants to stay informed of policy updates.
Changes to Terms And Conditions
Any changes to the privacy policy will be communicated, and participants will have the opportunity to review and accept updated terms.
Dispute Resolution
In the event of any disputes regarding refunds, TecDevs.Net is committed to making every reasonable effort to resolve the matter amicably and in accordance with the terms of the project agreement. Should a resolution not be achievable, you reserve the right to seek legal remedies as permitted by applicable laws and regulations.
Contacts and pieces of information
If you have any questions, concerns, or require further clarification about our Refund Policy, please do not hesitate to reach out to our customer support team at contact@tecdevs.net.
Your satisfaction is of utmost importance to us, and we are dedicated to ensuring a positive experience with our services.
Thank you for choosing TecDevs.Net. We eagerly anticipate the opportunity to collaborate with you and provide exceptional technology solutions tailored to your business needs.
Last Updated: 7th May 2022
